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FAQ

How much does it cost my venue?+

Nothing. NuVend covers the machine, install, stocking, and maintenance. Your venue receives a monthly revenue share based on our agreement.

How much space is needed?+

About 3 ft x 3 ft of floor space and a standard 110V outlet.

Who handles restocking and repairs?+

NuVend Group handles all inventory management, restocking, maintenance, and customer support. Your staff is not responsible for operating the machine.

What do the machines sell?+

We currently specialize in authentic Pokémon Trading Card Game products, with additional collectible trading card products planned in the future.

How long is the agreement?+

We offer flexible partnership terms tailored to each location. Agreement details are discussed during the placement process.

How fast can you install?+

Installation timelines vary by location and scheduling, but we strive to have approved locations operating as quickly as possible.

What areas do you serve?+

We currently serve Los Angeles and surrounding communities, with plans to expand throughout Southern California.

How much does the machine cost to operate?+

Very little. The machine typically uses about $4 worth of electricity per month, making operating costs minimal while providing an opportunity to generate passive revenue.

What happens if the machine needs service?+

NuVend Group responds to service requests, maintenance, and technical issues to minimize downtime.

Who is responsible if a customer has an issue?+

Customers can scan the QR code on the machine to report problems directly to NuVend Group. We handle refunds and support.

Are the machines insured?+

Yes. Our machines are fully insured, giving our partners added peace of mind.